A confirmed API downtime of ≥ 48 h — on request, a refund to the bot balance or a new key. The 5/7/8 inactivity rule applies to every key: reminders on day 5 and day 7 without use, followed by revocation and loss of remaining credit after 8 days. Use or top-up resets the inactivity counter.
Requests — @Guard_AI_support.